$100 flat rate fee to replace a broken AC DC power jack on your laptop. Includes the new Dc Jack all other parts, all labor AND return shipping.
Our guarantees:
- We handle more DC jack replacements than anyone else in the world.
- Rather than fixing your old DC jack, we almost always replace your DC jack.
- There are no extra diagnostic fees or miscellaneous charges
- $100 flat rate fee includes brand new parts (DC JACK & DC Power plug if needed), all labor and return shipping. If we can’t fix it we will give the money back less the return shipping. No fix no charge. $60 if you send in just the motherboard (without power supply).
- Once we receive your laptop in the mail, it will be fixed and out of here by the end of the next business day.
- If you bring your laptop over it will be fixed within 2 hours
- There is absolutely no charge if your computer won’t be working fine after the repair is done.
- Read our 5 star reviews reviews on Facebook, google and yelp.
- We are the largest distributor of dc jacks, we stock dc power jacks for 16,000+ different models of laptop computers. If you want to do the repair yourself you can purchase a power jack from us here: http://www.laptopport.com
- We are A+ rated by Better Business Bureau of Chicago, visit their web site for verification
Please mail your laptop to the following address we only repair DC power jacks so there is no need to describe what the problem is, just include the check made out to Applicasoft, include AC power adapter for the laptop, return address, phone number and an email if you want us to send you a UPS tracking number.
Applicasoft
527 DEER RUN
FOX LAKE, IL 60020 U.S.A.
Chicago location for walk in clients by appointment only:
Applicasoft
710 Mill Circle #107
Wheeling, IL 60090 U.S.A.
If you live in the Chicago land area and would like to stop by at a location above that is just 25 minutes north of downtown of Chicago please make an appointment and bring your laptop over, your DC jack will be fixed within 2 hours. We accept phone calls seven days a week
With any questions feel free to call at any reasonable time seven days a week (847) 529-9441 email:repair@repairpowerjack.com
What makes and models do you usually repair? We repair every single laptop make and model.
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Toshiba Satellite Libretto Pro Tecra Harness Dell Inspiron Latitude Smart Step Presicion workstation Compaq Evo Armada Prosignia Presario Business Notebook Sony VAIO PCG FX GR N F FR 505 sr tr vx xg zia IBM ThinkPad or Lenovo Thinkpad Acer Travelmate Aspire Ferrari Alienware Area Averatec Asus Apple Clevo HP Pavillion, Omnibook ZV, ZD, ZE Gateway Solo Tablet M, NX, S, 3000 and 6000 series Panasonic toughbook Fujitsu Siemens C Series LifeBook stylistic Advent Arm Ashton Digital Hyperdata Packard Bell EasyNote Systemax Hyberdata Versa eMachine Lenovo WinBook ChemBook ECS Samsung |
How do we submit a payment? We prefer it if you would enclose a check made out to Applicasoft. If the return address is different from the one on the check please write a separate note saying where to send it back to. If you are going to pay by credit card, please pay first by paypal, print out a copy of the receipt, and mail your laptop with the copy of the receipt to us OR make a note how you paid, no need for a print out. Walk-in clients please note we will only only accept cash as a payment
How long does it take? Average DC power jack replacement job lasts about 2 hours. All work is done within 24 hours after receiving your laptop, since we have all dc jacks in stock.
What time are you open? Mon-Fri 10 a.m. – 4:00 p.m. Could be open sooner or later if you need to stop by at other times, just call us to make an appoinment.
Do you repair or you replace the power jack? We only replace power jacks, it is a more time consuming process than repairing but in a long run we don’t have to deal with lots of warranty work.
I live in Chicago land can I drop my laptop off? Yes you can drop your laptop off at the above address 5 days a week, for maps look into location page. Please call in advance to make sure somebody is going to be there to meet you. Generally you would be able to pick it up in 2 hours.
Do you need the password to get into my system? No, we do not need any of your passwords.
Do I need to send an AC adapter? Yes, to test out your system we would prefer to have your AC DC power adapter, however if you are missing an AC DC adapter we still can work on it and test out your computer using our adapters. In addition if your Power plug on your AC adapter is damaged or broken or shortens we can repair it at no extra charge.
What if it is not a DC Jack that has a problem? Sometimes that happens too. We are not going to charge you anything unless your laptop will be working fine when it leaves our place.
So, my laptop's jack pin broke on Sunday morning. I went to various laptop repair shops in my area on Monday morning (thanks to the help of my best friend) and either they didn't have the replacement part and it would take over a week to order them OR they charged me a ridiculous price for replacement. SO, my friend suggested I ship it to these guys out in Chicago. I didn't even hesitate. I called Eugene up to clarify a few things before shipping out my laptop. He was very polite and quick with his answers. I paid (via paypal) right before I shipped out my laptop to them Monday afternoon.
Now, let me state that they charge a flat fee of $100 to fix/replace your jack and to ship it back to you, it does not include the cost of shipping your laptop TO them. I needed my laptop within the week, so I forked over the cash for next day air. My laptop got delivered Tuesday afternoon. I called to confirm this, and Eugene told me he would have it fixed within a few hours. Later that evening I got a shipping notification from UPS saying that my laptop got shipped and that it would get delivered to me on Thursday. WOW.
They were right. I got my laptop back in one piece, and the jack was repaired as promised. I'm even thinking they cleaned up my fan because it's not making that terrible 'whhhrring' noise it usually does upon start up (and if not, oh well!).
Anyway, I totally recommend these guys if you're in need of a quick jack repair for a fair price.
Casey E.3/12/2015
I cannot say enough positive things about these guys. Quality, old fashioned service done reliably and well. Nothing fancy about their website or business promotion, but they know what they are doing and provide prompt, courteous service. I highly recommend them.
Greatamhistory L.10/17/2018
I got my power jack repaired here about a year ago. Then, I managed to drop my computer and it stopped charging. So, I took it back to get repaired again, totally ready to pay for another repair. Turns out, just the plug on the cord was damaged and I wasn't charged a penny!
Chris L.4/17/2015
It's hard to find honest and capable people these days. Eugene works out of his home office which may be different but it is efficient. He is very good at hardware and diced my laptop when I was in a jam.
A sincere thanks for helping me out and I am sure I will be back again.
Kabir K.4/19/2017
called to schedule same day appointment. service was prompt and i picked my laptop up 1 hour later as promised. was also told not to mail in my payment until i had verified the laptop was working like normal. great service. would highly recommend.
Rashaad B.3/15/2015
Diagnosed my lcd problem quickly and made very quick repair. Affordable.
Definitely recommend!
E N.11/15/2013
I got really lucky when I found Power Jack Repair! I love my laptop but it has a design flaw...the way the power cord connects to the laptop causes it to become loose and inoperable. It's a Dell and Dell no longer had parts in stock to repair the issue (the laptop is 4-5 years old). I took the laptop to Micro Center, an authorized repair shop and they told me there was nothing they could do. The told me to throw the laptop away. I figured I had nothing to lose by trying to fix it myself so I got on youtube to find a do it yourself video. That's where I discovered Power Jack Repair. Not only did they convince me that I was crazy to try it on my own, they convinced me that my laptop would be in good hands with them (just by watching the video)! Dell wanted something like $269 +shipping and handling (but didn't have the parts), Micro Center told me the repair would be cost prohibitive (but they didn't have the parts either). Power Jack Repair charged $100 for the repair and included shipping. I shipped it from Virginia on a Friday and it was returned to me the following Friday. I paid via Paypal which was extremely convenient. They sent an email when the repair was complete reassuring me that the laptop had been repaired and was working well. They also included the tracking number for my laptop in the email. I whole-heartedly endorse this company! I'm going to keep their info handy forever!!!
Aa H.4/03/2015
After not being able to find anyone locally to do such a repair, I located Power Jack Repair via Youtube after watching them fix the same make/model of laptop I was having issues with. According to the tracking numbers, Power Jack Repair had my laptop in their care and custody for 24 hours before shipping it back to me.
I wouldn't hesitate at all using this company. Awesome and fast service as well as excellent communication.
Matt D.6/24/2018